Shipping policy
Shipping Policy
Last Updated: 06/09/26
Thank you for shopping with Pretty Freshie. We are committed to processing and shipping your order as quickly as possible.
Order Processing
All orders are processed within 1-5 business days unless otherwise stated on the product page. Processing times may be extended during holidays, sales events, or periods of high order volume.
Once your order has been processed, you will receive a shipping confirmation email containing tracking information when available.
Shipping Times
Estimated shipping times vary depending on your location and the shipping method selected at checkout. Delivery estimates are provided by the carrier and are not guaranteed.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. Pretty Freshie is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete shipping addresses.
Lost, Stolen, or Delayed Packages
Once an order has been transferred to the shipping carrier, ownership and responsibility for the package pass to the customer. Pretty Freshie is not liable for packages that are lost, stolen, delayed, damaged, or misdelivered by the carrier.
If you experience an issue with delivery, please contact the shipping carrier directly using your tracking information. We will make reasonable efforts to assist you, but we cannot guarantee resolution of carrier-related issues.
Shipping Carrier Delays
Pretty Freshie is not responsible for delays caused by shipping carriers, weather conditions, natural disasters, customs processing, or other circumstances beyond our control.
International Orders
Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their local government.
Contact Us
If you have questions regarding your order before it ships, please contact us at:
Email PrettyFreshie@gmail.com
By placing an order with Pretty Freshie, you agree to this Shipping Policy.