Return & Refund Policy

Last Updated: 06/09/26

At Pretty Freshie, all sales are final.

No Returns

We do not accept returns, exchanges, or cancellations once an order has been placed.

Please review your order carefully before completing your purchase.

No Refunds

All purchases are final and non-refundable. We do not provide refunds for:

• Change of mind

• Incorrect product selection

• Dissatisfaction with scent preference

• Shipping delays caused by carriers

• Lost or stolen packages after carrier acceptance

• Incorrect addresses entered by the customer

Damaged or Incorrect Orders

If you receive the wrong item due to an error on our part, please contact us within 48 hours of delivery and provide clear photos of the product and packaging. We will review the issue and determine an appropriate resolution at our sole discretion.

Chargebacks

By placing an order, you acknowledge and agree to this Return & Refund Policy. Filing a chargeback for reasons inconsistent with this policy may result in the submission of this agreement and related order documentation to the payment processor as evidence of the transaction.

Contact Information

If you have questions regarding your order, please contact:

Email: PrettyFreshie@gmail.com

By purchasing from Pretty Freshie, you acknowledge that you have read, understood, and agreed to this Return & Refund Policy.